Resort management is committed to protecting the privacy of personal information which we handle. Personal information is information which directly or indirectly identifies a person.
We collect and handle a range of personal information for the purposes of providing services or to carry out our statutory functions. We also collect some personal information for planning, funding, monitoring and evaluating our services and functions, but where practicable we remove identifying details from information used for these purposes.
We recognise that the nature of these services means that there is a possibility that some of the information we handle could be sensitive. We recognise the essential right of individuals to have their information handled in ways which they would reasonably expect - protected on the one hand and made accessible to them on the other.
We are bound by laws which impose specific obligations in regard to handling information.
In brief we:
â€¢ Collect only information which we need for a specified primary purpose;
â€¢ Ensure that the person knows why we collect it and how we will handle it;
â€¢ Use and disclose it only for the primary or a directly related purpose, or for another purpose with the person's consent (unless otherwise authorised by law);
â€¢ Store it securely, protecting it from unauthorised access;
â€¢ Retain it for the period authorised by the Public Records Act 1973; and
â€¢ Provide the person with access to their own information and the right to seek its correction.
Accommodation Enquiry & Booking Requests
Enquiry requests for accommodation on our site are sent directly to the accommodation provider.
When requesting a free subscription to the Korora Bay Village Resort e-newsletter the information collected will not be provided to any third party except authorised internal staff members. Information is used to send newsletters and may be used from time to time to send other marketing and promotional material about the resort. Users are able to opt out of receiving information by unsubscribing their contact details at any time.
Accessing your information
You can ask us to confirm whether or not we hold any of your personal information and if requested we will provide you with access to this information. Any requests for information should be directed in writing or by fax (signed) to Korora Bay Bay Village. If we are unable to provide you with access we will give you a reason for this.
Resort Management tracks some visitor information such as the number of times users visit pages within our website, the length of time spent within our website and other relevant information to assist us in statistical collection for analysis. Information collected in this manner is used in aggregate form only and no data which may identify individuals is collected. This information is used in decision making around the management and strategic direction of our website.
Korora Bay Village Resort makes every effort to ensure that all information contained on this website is accurate and up to date. However,we decline any responsibility for inaccurate, incomplete, or outdated information that may be posted on this site, and expressly disclaims liability for any errors or omissions. Changes to the Korora Bay Village Resort website may occur at any time, and we are unable to guarantee the currency of all information contained within.
If you would like further information about the contents of this privacy statement or if you think that we have breached any promise made in this statement, please contact us.